A staff of multilingual hostesses is ready to assist you with any of your shopping needs.
The information service counter is located on the ground floor (GF).
From store information, transportation, lost & found articles to updates on the lastest events in the mall, our customer-service staff is at your full service.
As a foreign visitor to Lebanon, you are entitled to claim back the tax (VAT) you pay on your purchases.
Tax refund requirements:
  • Must be a non resident of Lebanon, and have stayed 3 months or less in the country at the time of purchase.
  • Have your refund form validated by customs within 3 months following the month of purchase upon exit from Lebanon.
CITYMALL accepts all major international credit cards such as :
  • Visa
  • MasterCard
  • American Express
  • etc.
For those who are in need, wheelchairs are available at the information desk.
There is a First Aid room for customers needing assistance.
For details, please visit our information desk.
Baby changing facilities are available through the mail.
For details, please visit our information desk.
Baby carts are available on Basement 1 (B1).
Your child will be happy in our colorful and fun-looking carts.
For your convenience, separated prayer rooms for men and women are available on P2.
Benefit from our unique car wash service, available on P1.
  ©CITYMALL - all rights reserved 2017
Designed and developed by Cre8mania
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